Jira Integration

Jira Integration with TigerTrust

TigerTrust integrates with Jira for comprehensive certificate issue tracking and workflow management.

Connection Configuration

Configure the Jira integration:

yaml
1integrations:
2  jira:
3    url: https://your-org.atlassian.net
4    email: [email protected]
5    api_token: $JIRA_API_TOKEN
6    project_key: CERT
7
8    issue_types:
9      expiration: Task
10      incident: Bug
11      renewal: Story
12
13    custom_fields:
14      certificate_name: customfield_10001
15      expiry_date: customfield_10002
16      environment: customfield_10003

Automatic Issue Creation

TigerTrust creates Jira issues for certificate events:

json
1{
2  "fields": {
3    "project": {"key": "CERT"},
4    "issuetype": {"name": "Task"},
5    "summary": "Certificate Renewal Required: api.example.com",
6    "description": "The SSL certificate for api.example.com expires on 2024-04-15.\n\n*Certificate Details:*\n- Common Name: api.example.com\n- Issuer: DigiCert\n- Environment: Production\n- Days Until Expiry: 30",
7    "priority": {"name": "High"},
8    "labels": ["certificate", "renewal", "production"],
9    "customfield_10001": "api.example.com",
10    "customfield_10002": "2024-04-15",
11    "customfield_10003": "Production"
12  }
13}

Workflow Integration

Map TigerTrust actions to Jira transitions:

JQL Queries

Find certificate issues with JQL:

text
1# Expiring certificates by environment
2project = CERT AND "Environment" = "Production" AND status != Done ORDER BY "Expiry Date" ASC
3
4# Overdue certificate renewals
5project = CERT AND type = Task AND duedate < now() AND status != Done
6
7# All certificate incidents this month
8project = CERT AND type = Bug AND created >= startOfMonth()

Automation Rules

Set up Jira automation for certificates:

yaml
1# Auto-assign based on environment
2rule:
3  name: Auto-assign Certificate Tasks
4  trigger:
5    type: issue_created
6    conditions:
7      - project = CERT
8  actions:
9    - type: assign
10      assignee:
11        when:
12          - field: "Environment"
13            equals: "Production"
14            then: prod-team
15          - field: "Environment"
16            equals: "Staging"
17            then: dev-team

Bi-directional Sync

TigerTrust syncs status with Jira:

• Issue updates trigger TigerTrust actions
• Certificate renewals update Jira status
• Comments synchronized between systems
• Attachments for certificate files

Dashboards

Create Jira dashboards for certificate management:

• Certificate backlog by priority
• Renewal burndown chart
• Expiration timeline
• Team workload distribution

Streamline certificate operations with Jira and TigerTrust.