Jira Integration

Jira Integration with TigerTrust

TigerTrust integrates with Jira for comprehensive certificate issue tracking and workflow management.

Connection Configuration

Configure the Jira integration:

integrations:
  jira:
    url: https://your-org.atlassian.net
    email: [email protected]
    api_token: $JIRA_API_TOKEN
    project_key: CERT

    issue_types:
      expiration: Task
      incident: Bug
      renewal: Story

    custom_fields:
      certificate_name: customfield_10001
      expiry_date: customfield_10002
      environment: customfield_10003

Automatic Issue Creation

TigerTrust creates Jira issues for certificate events:

{
  "fields": {
    "project": {"key": "CERT"},
    "issuetype": {"name": "Task"},
    "summary": "Certificate Renewal Required: api.example.com",
    "description": "The SSL certificate for api.example.com expires on 2024-04-15.\n\n*Certificate Details:*\n- Common Name: api.example.com\n- Issuer: DigiCert\n- Environment: Production\n- Days Until Expiry: 30",
    "priority": {"name": "High"},
    "labels": ["certificate", "renewal", "production"],
    "customfield_10001": "api.example.com",
    "customfield_10002": "2024-04-15",
    "customfield_10003": "Production"
  }
}

Workflow Integration

Map TigerTrust actions to Jira transitions:

| TigerTrust Event | Jira Transition | |-----------------|-----------------| | Renewal Started | In Progress | | Renewal Complete | Done | | Renewal Failed | Blocked | | Certificate Deployed | Resolved |

JQL Queries

Find certificate issues with JQL:

# Expiring certificates by environment
project = CERT AND "Environment" = "Production" AND status != Done ORDER BY "Expiry Date" ASC

# Overdue certificate renewals
project = CERT AND type = Task AND duedate < now() AND status != Done

# All certificate incidents this month
project = CERT AND type = Bug AND created >= startOfMonth()

Automation Rules

Set up Jira automation for certificates:

# Auto-assign based on environment
rule:
  name: Auto-assign Certificate Tasks
  trigger:
    type: issue_created
    conditions:
      - project = CERT
  actions:
    - type: assign
      assignee:
        when:
          - field: "Environment"
            equals: "Production"
            then: prod-team
          - field: "Environment"
            equals: "Staging"
            then: dev-team

Bi-directional Sync

TigerTrust syncs status with Jira:

• Issue updates trigger TigerTrust actions
• Certificate renewals update Jira status
• Comments synchronized between systems
• Attachments for certificate files

Dashboards

Create Jira dashboards for certificate management:

• Certificate backlog by priority
• Renewal burndown chart
• Expiration timeline
• Team workload distribution

Streamline certificate operations with Jira and TigerTrust.