Slack Integration

Slack Integration with TigerTrust

TigerTrust's Slack integration keeps your team informed about certificate events and enables self-service certificate operations directly from Slack. Receive real-time alerts, run commands, and manage approvals without leaving your workspace.

App Installation

Install TigerTrust from the Slack App Directory:

1. Visit the Slack App Directory
2. Search for "TigerTrust"
3. Click "Add to Slack"
4. Authorize permissions
5. Configure your workspace settings

Channel Notifications

Configure alerts for different channels:

# TigerTrust Slack configuration
notifications:
  channels:
    - name: "#cert-alerts"
      events:
        - certificate_expiring
        - certificate_expired
        - policy_violation
      filters:
        environment: production
        severity: [critical, high]

    - name: "#security-ops"
      events:
        - certificate_issued
        - certificate_revoked
        - discovery_complete
      filters:
        environment: [production, staging]

Alert Messages

Certificate alerts use rich Block Kit formatting:

{
  "blocks": [
    {
      "type": "header",
      "text": {
        "type": "plain_text",
        "text": "⚠️ Certificate Expiring Soon"
      }
    },
    {
      "type": "section",
      "fields": [
        {
          "type": "mrkdwn",
          "text": "*Certificate:*\napi.example.com"
        },
        {
          "type": "mrkdwn",
          "text": "*Expires In:*\n7 days"
        },
        {
          "type": "mrkdwn",
          "text": "*Environment:*\nProduction"
        },
        {
          "type": "mrkdwn",
          "text": "*Issuer:*\nDigiCert"
        }
      ]
    },
    {
      "type": "actions",
      "elements": [
        {
          "type": "button",
          "text": {"type": "plain_text", "text": "Renew Now"},
          "style": "primary",
          "action_id": "renew_certificate"
        },
        {
          "type": "button",
          "text": {"type": "plain_text", "text": "View Details"},
          "action_id": "view_certificate"
        }
      ]
    }
  ]
}

Slash Commands

Use slash commands for certificate operations:

/tigertrust status
→ Shows certificate health summary

/tigertrust list --expiring 30
→ Lists certificates expiring within 30 days

/tigertrust renew api.example.com
→ Initiates certificate renewal

/tigertrust request --domain app.example.com --env production
→ Submits a certificate request for approval

/tigertrust search "*.example.com"
→ Searches for matching certificates

Interactive Workflows

Enable certificate approvals in Slack:

# Certificate request workflow
workflow:
  name: certificate-request
  trigger: /tigertrust request

  steps:
    - type: form
      fields:
        - name: domain
          type: text
          required: true
        - name: environment
          type: select
          options: [production, staging, development]
        - name: reason
          type: textarea

    - type: approval
      approvers:
        - "@security-team"
      channel: "#cert-approvals"

    - type: action
      on_approval: provision_certificate
      on_rejection: notify_requester

App Home

The TigerTrust App Home provides:

• Personal certificate dashboard
• Quick actions for common operations
• Recent certificate events
• Team notification preferences

Workflow Builder Integration

Create custom Slack workflows:

# Slack Workflow with TigerTrust steps
workflow:
  name: "Certificate Incident Response"

  steps:
    - slack.message:
        channel: "#cert-incidents"
        text: "Certificate issue detected"

    - tigertrust.get_certificate_status:
        certificate_id: "{{trigger.certificate_id}}"

    - slack.form:
        fields:
          - action: [renew, investigate, escalate]

    - tigertrust.execute_action:
        action: "{{form.action}}"

Notification Preferences

Users can customize their notifications:

/tigertrust notifications
→ Opens notification preferences dialog

Options:
- Certificates I own: Daily digest
- Team certificates: Immediate for critical
- Policy violations: Immediate
- Discovery events: Weekly summary

Keep your team informed and enable self-service certificate operations with TigerTrust's Slack integration.